The following is an overview of the billing terms and conditions for US Magnetix. Should you have questions that are not answered below, please contact US Magnetix by email or phone using the following:
Email: returns@usmagnetix.com
Phone: 800-330-1432
Terms & Conditions:
US Magnetix accepts the following forms of payment:
- Visa, MasterCard, American Express and Discover
- Check
- Cash (pickup orders only)
- Invoice (net 30 with credit approval; new customers require credit card)
If you receive product that is considered to be defective or damaged, US Magnetix will replace the product or issue credit. A photo of the damage and bill of lading or email is required.
There are no minimum orders in terms of quantity or price; customer is responsible to pay shipping charges.
Carrier surcharges apply to LTL and “blind” shipments with customer as origination address.
Shipments that do not reach their final destination will be replaced or a refund will be issued unless proven otherwise.
Discounts offered will be clearly specified in any verbal, written or other electronic communications. Otherwise, pricing will be considered full.
US Magnetix strives to provide Ultimate Service through timely, accurate, and affordable execution of your project.
Please refer to the following Refund Policy for any questions you may have about product returns.
